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Shipping & Delivery

How much time does it take to process my order?
At CarPartsDirect.in we ship items with 24 to 48 hours of order conformation.

After processing order in how much should I expect my order to be delivered?
Then our preferred logistics partner will deliver you the order within 2-5 working days.

Does it take same time for Cash on Delivery orders ?
For Cash on Delivery orders they are shipped with 24 hours of order conformation.

Do you charge for shipping?
Most of our products come with free shipping. Only on some products we charge shipping which is calculated at your checkout.

How will I come to know about my shipping details?
Once your order has been dispatched you will receive an email containing the shipment details for your order.

How can I track my shipping?
You may track your shipping by using the shipping company website or you can also call us on +91-85060-PARTS (10 am - 6 pm) or email us at info@carpartsdirect.in

I have received a damaged parcel. Now what?
If you receive a damaged parcel visible from outside please do not accept it and mark it for return to sender and inform us on ++91-85060-PARTS (10 am - 6 pm) or email us at info@carpartsdirect.in

At CarPartsDirect.in we take packaging and processing products very seriously, all fragile items are bubble wrapped and appropriate taping and instructions are printed on the outside.

I have not received my order. What do I do?

If you have not received your order within the slatted time period please contacts us on +91-85060-PARTS (10 am - 6 pm) or email us at info@carpartsdirect.in and we will sort out the issue for you as soon as possible.

I have received an incorrect order. What should I do?

If you have received an incorrect order please contacts us on +91-85060-PARTS (10 am - 6 pm) or email us at info@carpartsdirect.in and we will sort out the issue for you as soon as possible.

What if I am not able to receive the order?

If you are unable to receive the order the first time the shipping company will try delivering the product second time after calling you and fixing a suitable time. If you are unable to receive it the second time as well the parcel is returned to CarPartsDirect.in warehouse and then one of our representatives will get in touch with you.